NEW: Transforming Staff Experience through Digital

HSJ-Digital-awards
NEW: Transforming Staff Experience through Digital
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Supporting the workforce and individual wellbeing has never been more critical, with burnout reported at higher levels than ever and organisational culture under sustained strain. Ongoing shortages mean teams are being asked to do more with fewer people, and finding innovative digital means to make the most of each individual's time and skills, and enable them to work more flexibly, is paramount to meeting mounting system demand pressures. However, equally important is ensuring staff feel they are working in rewarding jobs, and being supported to succeed, with education, development and retention as much a part of the picture as productivity.

This award will recognise the NHS projects that are supporting both clinicians and the wider workforce with digital solutions and new ways of working to make best possible use of their skills, time and experience, improving job satisfaction, wellbeing and staff experience. Judges will look for genuine adoption in everyday practice and clear before and after evidence, whether that is time released from documentation and administration, reduced reliance on agency and bank spend, improved retention or measurable movement in staff survey results. Particular interest will be given to initiatives co-produced directly with staff.

Eligibility

  • All NHS organisations (including providers, partnerships and systems), General Practice and primary care organisations.
  • Evidence must relate to a project, ongoing or completed within the 2 years up until the award entry deadline.

Ambition

The challenge and context within which your project, person or organisation is set alongside your goals and targets whether quantitative or qualitative, and how this aligns with national priorities.

  • Outline the scope of the project - what were the aims, why was a digital project required, and what strategic thinking or planning was carried out before bringing technology to the table?
  • Define the intended goals and measures of success, including any targets for staff experience, wellbeing, retention or time released.
  • Discuss how the risks of exclusion or exacerbating inequalities were considered in the design and development of the project, product or service, and mitigations were put in place.

Collaboration

The stakeholders' involvement in co-designing and delivering the project. How have patients, staff at all levels, communities and other parties worked together to realise the outcomes?

  • Share how all relevant staff groups were engaged in the design and implementation of the project, product or service - judges are looking for evidence that consultative measures were taken to inform, enable and engage all staff groups, particularly those representing protected characteristics, to ensure inclusive digital development.
  • Describe and provide testimonial evidence of the working relationship between the technology partner (if relevant) and the NHS organisation that enabled a genuinely co-produced product or service.
  • Where appropriate, explain how patients were considered or engaged in the design of staff-facing initiatives.

Impact

The measurable benefits delivered to patients, staff, your organisation or the wider system. Provide data and evidence showing improvements to outcomes, quality, access, equity or efficiency.

  • Share how the project, product or service has empowered staff to make best possible use of their skills, time and experience, and improved satisfaction, with clear before-and-after evidence such as staff survey results, retention, sickness absence or time released.
  • Discuss how the digital product or service has improved workforce wellbeing, communication, culture and/or quality of service delivery and provide testimonials to support these claims.
  • Describe with supporting evidence any time saved or efficiency improvements of the digital project, product or service, and to what extent it can be considered value for money, alongside any benefits to patient care.

Scale

How your work has been shared, adopted or replicated beyond your immediate team or organisation. This includes dissemination through publications, presentations, toolkits, partnerships or inspiring similar initiatives elsewhere.

  • If the project was related to a specific area of the workforce, discuss the steps taken to replicate the successes across other groups within the organisation or system.
  • Describe, and if possible evidence, how the learnings from the project or product/service development have been shared across and beyond your organisation or system, including through publications, presentations or toolkits.
  • Discuss the scope for further replication or scaling up of this project, product or service in other settings.

Sustainability

The potential for the project/work to continue and create lasting impact. Evidence of how it can be sustained or built upon.

  • Explain how the solution is being embedded into business as usual, and what resource or funding is in place to sustain it.
  • Discuss how this work contributes to long-term staff retention, resilience and a sustainable working environment.
  • Describe your plans for sustaining and building on the work as workforce priorities evolve.

NEW: Transforming Staff Experience through Digital

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To find out more

Partnership opportunities:  Sponsorship Sales Team
Awards entry enquiries: Support Team
Judging and event management: Awards Support