Effective care requires an efficient and effective back office. Things like recruiting the right people and paying them accurately and on time, getting the right products to the right place at the right time, or paying suppliers all contribute to better, safer care for patients.
Various digital tools and technologies can be utilised to improve productivity, whether through reducing time spent on paperwork, getting greater visibility on resource utilisation across the organisation/system or speeding up information flow.
This award recognises innovative projects that are enabling the NHS to do more with less and improve back-office productivity. Judges are looking for digital projects, solutions and services that are driving tangible improvements in performance within one or more back-office functions, that can also be clearly linked to better outcomes for patients across the wider organisation/system.
- All NHS organisations (including providers, partnerships and systems), General Practice and primary care organisations
- Evidence must relate to a project, ongoing or completed within the 2 years up until the award entry deadline