Empowering patients through digital 
Empowering patients through digital 

How to apply

  1. Register an account.
  2. Start your entry (save it in-progress).
  3. Submit your entry to be in the running.

Best of luck!

For any questions, please contact us 

Start your entry

One of the commitments within the long-term plan was to empower patients with the resources they need to make more informed decisions, and personalise their experience of care. Whether by using personal apps or wearables to monitor their health and wellbeing, finding ways to more easily navigate the system or simply by booking and altering their own appointments, patients are looking to benefit from increased choice and access. Digitally empowering patients also frees up time for staff to interact with patients with more complex needs, reducing pressure on the system.

This award recognises teams and projects who are working to actively shift patients from being passive recipients of care to being actively involved in their outcomes. Judges are looking for digital projects, solutions and services that are driving tangible improvements in access, experience and outcomes, and that display solid evidence of co-production with patients and service users.


  • All NHS organisations (including providers, partnerships and systems), General Practice and primary care organisations
  • Evidence must relate to a project, ongoing or completed within the 2 years up until the award entry deadline


  • Outline the scope of the project – what were the aims, why was a digital project required, and what strategic thinking or planning was carried out before bringing technology to the table?
  • Define the intended goals and measures of success
  • Discuss how the risks of exclusion or exacerbating inequalities were considered in the design and development of the project, product or service, and mitigations were put in place


  • Share how either the project/product was seamlessly developed and deployed whilst retaining the existing service to minimise disruption to patients and staff, or if a new area, how patients and staff were on-boarded to ensure a seamless go-live
  • Evidence performance against the success measures and targets mentioned above, including relevant clinical, operational and financial metrics
  • Share how the project, product or service has provided patients with better access to data or information on their care


  • Discuss how the digital product or service has enabled patients to be more proactively involved in their care and improve outcomes
  • Share how the patient and staff experience has improved as a result of the digital project, product or service, and provide testimonial evidence to support these claims
  • Share any other value generated, including unintended benefits, of the digital project


  • Describe and provide testimonial evidence of the working relationship between the technology partner (if relevant) and the NHS organisation that enabled a genuinely co-produced product or service
  • Share how all relevant staff were engaged in the design and implementation of the project, product or service
  • Explain how patients, service users or the community were involved in the design, planning and implementation of this project, product or service


  • Describe, and, if possible, evidence how the learnings from the project or product/service development have been shared across and beyond your organisation or system
  • Discuss the scope for further replication or scaling up of this project, product or service in other settings

Empowering patients through digital 

Start your entry

To find out more

Entries, attendance and sponsorship enquiries, contact Faysal Chaudhry   020 3510 7110
Media and marketing enquiries, contact Rebecca Bright 0207 608 9056
Judging and event management, contact Awards Support 0207 608 9086