Digital Literacy, Education and Upskilling Award 

Digital Literacy, Education and Upskilling Award
Digital Literacy, Education and Upskilling Award 
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  2. Start your entry (save it in-progress).
  3. Submit your entry to be in the running.

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Empowering the healthcare workforce with digital literacy is crucial for unlocking the full potential of modern healthcare systems. As digital tools become integral to health and care services - and national policy increasingly expects structured digital training and professional development across the workforce - their effective adoption is essential for delivering high-quality patient care. Overcoming the barriers to adoption often starts with training - providing people with the knowledge, skills and confidence they need to deliver safe and high quality digitally-enabled practice.

This award recognises training projects or programmes that aim to increase uptake and use of digital tools, and ultimately improve patient care. Whilst the focus for these is often staff, it is also important for patients, service users or carers to have access to advice and training to gain confidence in the systems on offer. Judges will be particularly interested in programmes which can evidence tangible outcomes, such as improvements in adoption, data quality, retention or staff wellbeing, rather than participation numbers alone.

Eligibility

  • All NHS organisations (including providers, partnerships and systems), General Practice and primary care organisations.
  • Evidence must relate to a programme, ongoing or completed within the 2 years up until the award entry deadline.

Ambition

The challenge and context within which your project, person or organisation is set alongside your goals and targets whether quantitative or qualitative, and how this aligns with national priorities.

  • Provide a clear rationale for the digital training, education or upskilling programme, and provide context as to who was involved and why it was required.
  • Discuss how the programme either drew on, or differed from, existing best practice, and how it was designed to be inclusive and accessible to all relevant staff/patient groups.
  • Outline the targets and intended measures of success, and the steps put in place to achieve them - judges want to see critical thinking about what the programme was really trying to change.

Collaboration

The stakeholders' involvement in co-designing and delivering the project. How have patients, staff at all levels, communities and other parties worked together to realise the outcomes?

  • Describe and provide testimonial evidence of the working relationship between the technology or training partner (if relevant) and the NHS organisation that enabled a genuinely co-produced educational programme.
  • Provide clear evidence of involvement from relevant stakeholders during programme development, including any proof of consultations, trials and testing of the materials.
  • Demonstrate how the training supports a digital culture across the organisation, including the development of digital champions within the workforce.

Impact

The measurable benefits delivered to patients, staff, your organisation or the wider system. Provide data and evidence showing improvements to outcomes, quality, access, equity or efficiency.

  • Clearly demonstrate the benefits of the training on improvements in technology adoption and/or quality of care, using tangible before-and-after measures such as adoption rates, data quality improvement, staff retention or reduced burnout.
  • Provide testimonial evidence from relevant staff/patients to support the efficacy of the training.
  • Share any financial impacts of the training programme, including evidence relating to value for money and/or efficiencies realised, and any other positive outcomes such as cultural change.

Scale

How your work has been shared, adopted or replicated beyond your immediate team or organisation. This includes dissemination through publications, presentations, toolkits, partnerships or inspiring similar initiatives elsewhere.

  • Demonstrate how the educational/upskilling programme has been used across differing staff groups or departments or show how it could be used in a wider range of settings or organisations.
  • Describe how the programme, its materials or its learnings have been shared beyond your organisation, including through publications, presentations, toolkits or networks.
  • Discuss the scope for further replication or scaling up of this project or programme in other settings.

Sustainability

The potential for the project/work to continue and create lasting impact. Evidence of how it can be sustained or built upon.

  • Discuss how the training has provided a boost to digital literacy across the organisation, and how it will achieve lasting impact.
  • Describe any follow-up opportunities that patients or staff have been offered to upskill further, and/or how the programme or project was designed to allow continuous learning.
  • Explain how the programme is being embedded and resourced for the long term, and your plans to build on it.

Digital Literacy, Education and Upskilling Award 

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To find out more

Partnership opportunities:  Sponsorship Sales Team
Awards entry enquiries: Support Team
Judging and event management: Awards Support